The storage is the phase following the receipt of the goods of your E-Commerce: the task of the employees is to arrange the products received in our warehouse (over 10,000 square meters available on the entire province of Turin!). How do we carry out this procedure though? The crucial point will be your reality : the storage design will be based on properties and the needs of each of your product (size, required temperatures, humidity and the category to which it belongs) . Thanks to our strategies it is possible to constantly keep internal handling under control , not only thanks to professionalism of our employees but also thanks to a management advanced and to fully automated systems !

Our secrets? Now it’s too early to reveal them, if you want to find out more come and visit us or contact us !

The term picking means all those activities dedicated to selection and the removal of the goods from the shelves on which they are stored. This phase is not at all simple, as it might seem at first glance and often requires specialized personnel and automatisms to accomplish the aforementioned task. It is therefore easy to understand how optimizing this procedure is essential to reduce costs and increase efficiency of the whole loop logistic. The methods for carrying out the picking activity are different: from the simple operator up to systems completely automated : everything depends on needs and give needs of your online business.

Thanks to the optimization of the preparation of orders it is possible to achieve these essential objectives in a short time:

• Quality increase thanks to the higher accuracy during the order preparation phase.
• Reduction of the time necessary for the shipment of the goods.
• Increase in productivity based on resources available within the warehouse.

The task of our company is to support your business , great or small it may be, helping you in the growth and relieving you of all those complex activities, but essential in the trade and present in every warehouse.

The Packing activity is among the greatest strengths Quicktime : we have chosen to specialize in full customization of this service! But for what reason? Thanks to our decades of experience with companies and E-Commerce of any sector we have discovered, e learned, how much the packaging really impresses the customer. The packaging is adequate for the product ? Is it simple to open ? Does the package best represent your business and your values ​​ ? Only by optimizing this important process is it possible to reduce costs without affecting in any way the quality and the customer satisfaction .

Thanks to our great flexibility we design packaging e packaging with materials cheap but always very high quality , eco-friendly on request and made thanks to processes e machinery latest generation completely automated ( ribbon trice, labeling machine, shrinking and heat sealing). The speed , efficiency , the professionalism of the staff and the quality of packing are what have made us the number one on the market today for logistics for E-Commerce !

The shipping is the final phase of the logistics process: the product arrived in the warehouse has been positioned on its shelf, wrapped, packed and finally prepared for delivery to the consumer. Shipping is not just the journey, it includes several preparation phases :

< li style="font-weight: 400;" aria-level="1"> Delivery planning based on priority , path to play and many other variables
• Checking the documentation also required for deliveries abroad.
• Consolidation of goods to be shipped on pallets destined for delivery.
• Finally, loading to the medium

Organization is the basis of the success of any shipment, the more it will be optimized minor will be the time required for delivery: after all, what else does the consumer want other than his article arrive in a very short time ?

Thanks to our long experience and to the large flows that we manage we were able to establish the best contracts with top quality couriers in every part of the globe. Shipping up to 48h always traceable not only from the customer, but also yours thanks to our management specially designed for your E-Commerce!

Complete management of returns , of requests of customers (address changes, order cancellations and special needs during delivery), tracking precise and on time , insured shipping , express courier and much more awaits you only from Quicktime thanks to the logistics dedicated to E-Commerce activities

With the English term Customer Care means all those activities dedicated to ‘customer assistance , thanks to speed and simplicity this service will be even simpler build loyalty any customer!

But how does Customer care work?

• Call Center Inbound : this section will focus on the real customer support . Doubts , refund requests , assistance on shipping and any questions that may ever arise in your buyer. Our staff boasts years of experience and complete autonomy in the management of requests of any type. However, if you wish, you can place them side by side so as to form them on all the details of your products ! A small investment for perfect Customer Care!
• Call center Outbound : operators assigned to this service will instead dedicate themselves to of the client . Feedback about purchases and their experience, welcome and search for new customers for your company. Thanks to them it will be possible to have in your hands the necessary data to further improve your company.

However which E-Commerce does not have a toll-free number ? Thanks to us you can easily obtain a number intended only for assistance requests , the staff entrusted to him will thus be dedicated exclusively to your company . Our Customer care service is also perfect for all those who resell products on Amazon , Ebay and others Marketplace : customers will be so more satisfied with the assistance received!

Thanks to the fully customizable management system , owned by Quicktime, it will be possible to monitor in real time and automatically the inventory , the average stock , general handling statistics , under stock , articles in reordering e sales statistics . Moreover it is possible insert , thanks to the support of our staff, the orders and the complete product catalog of your company: information , price , templates , note and any information necessary for recognition.

The management software is not only perfectly connectable with any E-Commerce platform. As if that weren’t enough, thanks to this portal, you can generate the accompanying bubbles and keep them . Everything will always be available from you: you will not lose in any way the Know-How of your company !

Our company is always undergoing continuous updating , every year we implement the latest technologies so as to guarantee our customers the best management software in the logistics sector. Obviously everything will be always at our expense : updates del system , resolution bug and maintenance will never be added to your annual expense. Our biggest goal is to support your market without burdening you with further work, we will take care of everything!

Easily usable , intuitive , customizable in any form, multilingual and protected by the best strategies of Cybersecurity will soon become a colleague you can’t live without!